Terms and Conditions

01About Starverse

Starverse provides customers with access to telecommunications and internet-related services through its business relationships and authorized service partners.

Starverse may facilitate customer enrollment, service requests, account assistance, and customer support.

Where a service is provided, activated, or maintained by a third-party service provider, that provider may have separate terms, policies, requirements, and service conditions that apply to the customer’s use of the service.

02Internet Services

When you request an internet or telecommunications service through Starverse, the actual service may be provided or supported by an applicable third-party provider or network partner.

Starverse may assist with:

• Customer enrollment
• Service requests
• Account-related assistance
• Installation coordination
• Customer support
• General service-related assistance

The availability, installation, activation, performance, coverage, speed, outages, network management, and technical operation of an internet service may depend on the applicable service provider, network, location, equipment, and other circumstances outside Starverse’s direct control.

03Third-Party Provider Terms

Certain services made available through Starverse may be subject to the terms and conditions of the applicable service provider.

You agree to comply with any applicable third-party terms associated with services you request or use.

Where there is a conflict between these Terms and a third-party provider’s terms concerning the operation of that provider’s network or service, the applicable provider’s terms may govern those matters.

04Customer Information

You agree to provide accurate and complete information when requesting services or purchasing products from Starverse.

You are responsible for keeping your contact and account information accurate and up to date.

Starverse may request additional information when reasonably necessary to verify an account, process a request, prevent fraud, or comply with applicable law.

05Android TV Boxes and Equipment

Starverse may sell Android TV boxes and related equipment separately from internet services.

These devices are intended to provide smart-TV functionality to compatible televisions and allow customers to use supported applications and services.

The availability and functionality of third-party applications depend on those application providers, device compatibility, internet connectivity, software updates, licensing, and other factors.

Starverse does not guarantee that every application or third-party service will remain compatible with a particular device indefinitely.

06Equipment Responsibility

Customers are responsible for using Starverse-provided or purchased equipment appropriately and in accordance with applicable instructions.

Customers should not intentionally damage, modify, tamper with, or misuse equipment.

Where applicable, warranty, replacement, repair, or other equipment-related terms may apply separately to the particular product.

07Payments

Customers agree to provide accurate billing and payment information when making a purchase or requesting a service.

All applicable charges will be disclosed to the customer before the relevant transaction is completed.

Starverse may use third-party payment processors to process transactions.

A payment may be declined, reversed, or subject to additional verification by the applicable payment processor or financial institution.

08Orders and Service Requests

Submitting a request through Starverse does not necessarily guarantee that a service can be activated or that a product is immediately available.

Service availability may depend on the customer’s location, technical requirements, third-party provider requirements, equipment availability, installation requirements, and other factors.

Starverse reserves the right to decline or cancel a request where reasonably necessary, including where information cannot be verified or where the requested service is unavailable.

09Customer Responsibilities

Customers agree to:

• Provide accurate information
• Use services and equipment lawfully
• Follow applicable service-provider requirements
• Protect account credentials and personal account information
• Avoid unauthorized use of another person’s account
• Avoid attempting to interfere with Starverse systems or networks
• Avoid using services for fraudulent, unlawful, or abusive activities

10Prohibited Activities

• You may not use Starverse’s website, services, or equipment to:

• Violate applicable laws or regulations
• Commit fraud
• Attempt unauthorized access to systems or accounts
• Interfere with network operations
• Distribute malware or malicious software
• Infringe intellectual property rights
• Engage in activities that unlawfully harm other individuals or businesses
• Circumvent security measures
• Use another person’s account or credentials without authorization

11Service Interruptions

Internet and telecommunications services may occasionally be affected by outages, maintenance, equipment failures, network conditions, weather, infrastructure problems, or circumstances outside Starverse’s reasonable control.

Starverse does not guarantee uninterrupted availability of third-party network services.

12Third-Party Applications and Content

Starverse may provide or sell equipment that enables customers to access third-party applications, websites, and digital content.

Starverse does not own or control third-party applications or content unless expressly stated otherwise.

Third-party applications and services may have their own terms, privacy policies, subscription requirements, restrictions, and availability.

Customers are responsible for complying with applicable third-party terms.

13Intellectual Property

All Starverse trademarks, logos, website content, graphics, text, designs, and other original materials are owned by or licensed to Starverse and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit Starverse materials without prior written authorization.

Third-party trademarks, names, logos, and content remain the property of their respective owners.

14Website Use

We make reasonable efforts to keep information on our website accurate and current. However, website content may occasionally contain errors, omissions, or outdated information.

Starverse reserves the right to modify, update, suspend, or discontinue portions of the website at any time.

15Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Starverse website and services are provided subject to applicable service and product terms and without warranties beyond those expressly provided.

Starverse does not guarantee that:

• The website will always be available;
• The website will be error-free;
• Third-party services will always be available;
• Internet service will be uninterrupted;
• Third-party applications will remain compatible with equipment; or
• Every requested service will be available at every location.

Nothing in these Terms is intended to exclude or limit any consumer warranty or right that cannot legally be excluded or limited.

16Limitation of Liability

To the maximum extent permitted by applicable law, Starverse will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, products, or services, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

17Indemnification

To the extent permitted by law, you agree to defend and hold harmless Starverse and its officers, employees, agents, and partners from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, misuse of products or services, violation of these Terms, or violation of another person’s rights.

18Suspension or Termination

Starverse may suspend or terminate access to its website or certain services where reasonably necessary, including in cases of fraud, abuse, unlawful activity, security concerns, non-payment, or violation of these Terms.

Termination does not eliminate obligations that arose before termination.

19Changes to These Terms

Starverse may update these Terms from time to time.

Updated Terms will be posted on this website with a revised effective date.

Your continued use of the website or applicable services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

20Governing Law

These Terms will be governed by the laws of [State, United States], without regard to conflict-of-law principles, unless applicable law requires otherwise.

Any dispute will be handled in the courts or dispute-resolution forum having appropriate jurisdiction, subject to any mandatory consumer-protection rights applicable to the customer.

21Contact Us

For questions regarding these Terms, please contact: